Health Care Compliance and Privacy Program

TridentUSA Health Services, parent company of Schryver Medical, has implemented a proactive Health Care Compliance and Privacy Program (Compliance Program) that ensures our compliance with applicable laws, regulations, policies and procedures. 

We have appointed a Health Care Compliance and Privacy Officer (Compliance Officer) who is responsible to oversee the development, implementation and management of a program of action designed to promote behavior in accordance with our values as expressed in our Code of Conduct.  Our Compliance Officer and our local compliance leaders serve as key advocates to help promote an understanding of our compliance commitment and responsibilities. 

Our Compliance Program is designed to prevent and detect concerns as uncovered and reported by our associates and business partners. Upon our discovery of these concerns, we initiate an appropriate investigation into any problem area and complete a timely resolution of all issues.

Through our Compliance Program, we educate and train our Trident Associates on our standards, policies and procedures. Our Compliance Program assists our management at all levels of our company in maintaining and enhancing an environment where ethics are incorporated into our operations.

to ensure your safety and security

Compliance is about protecting our patients and our customers. In our industry, compliance means understanding and enforcing the complex and ever-changing system of overlapping healthcare regulations and statutes that dictate and control virtually all aspects of our service delivery. 

We achieve this by striving to do the right things at the right times. You can rest assured that our attention to compliance will help keep us all on the right side of all Federal, State and local laws.  

HIPAA-Compliant network security that ensures the protection of all patient information

  • Interface with your accounts payable system, or provide bills through DSSI
  • EMR/EHR bi-directional interfaces for both results and ordering through our HIPAA-compliant secure network

Quality Assurance Process



  • Schryver Medical's QI Team includes board certified, actively practicing clinical pathologists, radiologists, internists, geriatricians, and long-term care medical directors
  • Our management team meets monthly with our physicians to review statistical data, with a focus on quality improvement
  • We have been accredited by the Joint Commission for our commitment to continuous quality improvement.


  • Schryver Medical's QC testing is performed on all instruments on a daily basis or more to ensure accuracy and calibration
  • All laboratories are standardized using the same instrumentation to ensure result values are consistent from laboratory to laboratory
  • All critical results are retested to validate accuracy
  • A delta check is run on all results comparing them to previous results. If there is a large deviation the test is re-run to validate accuracy.
  • Blind proficiency testing is performed by the American Proficiency Institute to ensure consistency with other laboratories nationally.


  • Ten percent of all studies are reviewed on the technical quality of the study. Each technologist receives a report card for the prior month and is coached on how to improve their image quality.
  • Radiology and other imaging is subject to "re-reads." A certain percentage of all images and their related diagnoses are pulled at random to verify accuracy.
  • Images are also subject to an "overread." In this process, 2-3% of images are selected at random for a quality check by independent physicians, under the direction of the Compliance Department.

Infection Occurrence Reporting

Having detailed infection occurrence reporting is a critical tool in the effort to reduce the spread of infections within facilities. Schryver Medical provides detailed Infection Occurrence Reports to your nursing staff, reported out by unit, patient, and organism.

  • Monthly Culture Report - Schryver Medical provides customers with monthly reports that identify the type and frequency of positive cultures in your facility
  • Antibiogram - Schryver Medical also reports on your facility's identified organisms and the historical effectiveness of treatment options according to cases recorded at the specific facility

Joint Commission Public Notice

Schryver Medical is routinely surveyed and accredited by the Joint Commission.  The Joint Commission requires that organizations communicate to the public that if members of the public have any quality of care or safety concerns, they should notify The Joint Commission.

The purpose of the survey is to evaluate the organization’s compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization.

Joint Commission standards deal with organization quality of care or safety issues, and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid concerns about such matters may contact The Joint Commission regarding these concerns. Such concerns should be addressed to:

Division of Accreditation Operations, Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax (630)792-5636